Every manufacturer has a different policy for how they handle damages, so please read the policy listed below the product that you are buying to learn about the steps to follow in the rare case of any damage.

Elegant Water Features will not be held responsible in the event of damage to your item once the the bill of lading has been signed without any damage noted.  By signing the bill of lading without noting damages upon arrival you have agreed that the shipment was received in good condition.